:: Shipping Costs ::
US (via First Class Mail): $2.50 flat rate.
International (via First Class Mail): $3.00 flat rate.
Please contact me if you’d like expedited or insured shipping. I also have more info for you below, depending on where you live.
We accept PayPal for your convenience. With PayPal, you can pay with your account balance, or you can check out as a guest with a debit or credit card. Payment is required upon purchase of any items, unless we’ve arranged something first. This makes it easier for us (not having to hound people for their money, which nobody likes to do) and it makes it easier for you (no trying to remember when you have to send that payment by). If you need a little longer than “instant payment” for your order, please get in contact with us before you order. We’ll be happy to wait if you need!
Finally, please note that no order will be shipped before payment is received.
By default, we ship your purchases via USPS. All items will go First Class, unless you make prior arrangements. If you order more than one item, they will be packaged together to save you shipping costs (unless shipping to multiple addresses). Orders over $100 will carry insurance (included in the price).
All of our products will ship in ten business days of your purchase (although they usually go out earlier). We will notify you when your order ships, and when to expect it. We use this procedure to make sure you understand how long things it may be until you get your goodies. We know time drags when you’re waiting for something fun to arrive in the mail.
As for domestic orders, we will ship your purchases via USPS First Class Mail by default. Please note that First Class Mail provides no tracking number or insurance for international orders. For this reason, I cannot refund or exchange any lost items shipped via international First Class Mail. If you’re interested in a tracking number for your package, we can arrange to ship via Priority Mail, which starts at $10. Contact me for a quote before you order, if you would. Also, as a heads-up, I am not responsible for any customs fees your package may incur.
All of our products will ship in ten business days of your purchase (although, to be frank, they usually go out earlier). We will notify you when your order ships, and when to expect it. We use this procedure to make sure you understand how long things will take, and also so you feel taken care of. Nothing is worst than waiting for a package with no frame of reference as to lead time.
Because of the differing sizes and bumpiness of various products, packaging differs a bit with each order. However, all jewelry orders come on a card, signed by the artist (me) in a protective plastic sleeve. Miniatures with small pieces are packed in small zipper-top plastic bags. I don’t gift wrap orders until mid-November, in anticipation of Christmas and other winter holidays. If you need gift wrapping, please let me know before you order.
All orders are shipped in padded bubble envelopes to prevent being crushed and banged around in transit.
If your package arrives broken, never fear: we’ll take action! Send the package back to us (we provide a return address on every mailing) and we’ll send you a new item, and refund any shipping costs you may incur via PayPal. We’ll pay for the shipping the second time around too. If you’d rather have a gift certificate, you can send your maimed order back, and we’ll get you a gift card for the shop.
We do not refund or recreate undamaged items. Be sure to read each item description carefully before ordering, and don’t hesitate to get in contact with us if you’re confused about something. Also, please note that I am not responsible for any replacements for lost international orders shipped via First Class Mail.
The only care you may need to give your polymer clay pieces are a quick wipe down if something like lotion or barbecue sauce gets on them (so they don’t get sticky or discolored). Also, an extended exposure to alcohol will soften the clay into a wet, squishy puddle over time. As long as you don’t soak your bling or miniature food in vodka or use nail polish (which contains alcohol) on the clay, you’re doing perfectly. If you keep your miniatures free of real food and out of your cocktails, they should last far into the future and be a lovely accessory for many years down the road.
